Job Description
We are looking for a highly knowledgeable and proactive Shop / Sales Assistant to work in one of our high-end fine wine, spirits and cigars shops.
The successful candidate will be passionate about wine and spirits and will have a can-do attitude demonstrated through exceptional customer service, great communication with their line manager and a proactive approach to day-to-day tasks.

WSET qualifications and previous retail experience are desirable but not essential.

Main Duties and Responsibilities
Generating sales in a proactive manner
Advising our customers on the best product for their requirements
Encouraging customers through store-specific events, offers and our loyalty scheme
Working efficiently as part of a team
Merchandising the shop floor and window displays
Precise stock management and stock taking
Implementing and understanding promotions
Ensuring that the store is clean and tidy at all times
Attending training sessions when required
Responsible retail – must learn company code of conduct, health and safety best practices, alcohol sales law

Qualifications and Education
WSET qualifications or equivalent and previous retail experience are desirable but not essential.
The ideal candidate will have
Sales or other retail experience
Great customer service skills
Some wine and spirits knowledge and the willingness to learn more
A can-do attitude and the ability to solve problems under pressure
The ability to work alone and as part of a team
Basic computer literacy
Lots of enthusiasm for the drinks industry

If interested, kindly send your CV and covering letter to the ‘Human Resources Manager’, FRANKS, No.4 JMA Buildings, Industry Street, Qormi, QRM3000 or by email to hr@franks..com.mt